iMPRoVE Modules and Outcome Measures

Displayed below are the module names, key objectives, and outcome constructs included in each module.

Other outcome measures (e.g., outcomes associated with housing stability) can be added as outcomes when you customize your survey. See the Users’ Guide for a full list of available outcomes measures, as well as core and optional quality of service measures.

The iMPRoVE tool can be completed by the primary person who received services or by an adult on behalf of a child or dependent. To see the outcome constructs and measures for both versions of the tool, select the “see more” button under the module you would like to explore.

Underserved Population-Focused Services

Self: Core Outcome Proxy: Core Outcome
Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my safety. Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my child's/dependent's safety.
Increased knowledge of sources of help in the community - I know more about people and places in my community that can help me with things like food, clothing, housing, utilities, or transportation. Increased knowledge of sources of help in the community - I know more about people and places in my community that can help my child/dependent with things like food, clothing, housing, utilities, or transportation.
Increased knowledge of ways to handle overwhelming emotions - [NAME OF PROVIDER] has helped me learn ways to handle my emotions when they feel overwhelming. No Proxy Measure
Increased ability to handle everyday challenges - I am better prepared to handle the challenges of everyday life because of [NAME OF PROVIDER]. No Proxy Measure
Improved sense of hope - I feel more hopeful about my future because of [NAME OF PROVIDER]. Improved sense of hope - I feel more hopeful about my child's/dependent's future because of [NAME OF PROVIDER].
Progress toward addressing physical health needs - [NAME OF PROVIDER] helped me with my physical health needs—such as medical exams, treating injuries, or physical therapy—because of what happened to me. Progress toward addressing physical health needs - [NAME OF PROVIDER] helped me with my child's/ dependent's physical health needs—such as medical exams, treating injuries, or physical therapy—because of what happened to them.
Increased identification of social supports - I have people in my life who I can turn to for help or support. Increased identification of social supports - I have people in my life who I can turn to for help or support with my child's/dependent's needs.
Increased acknowledgement of impacts of inequality - [NAME OF PROVIDER] has helped me deal with the ways bias or discrimination affects my healing. No Proxy Measure
Increased knowledge of conflict resolution without self-risk - [NAME OF PROVIDER] has helped me understand how to handle conflicts without putting myself in harm's way. No Proxy Measure

Medical/Forensic Care and Coordination

Self: Core Outcome Proxy: Core Outcome
Increased knowledge of the rights of persons impact by crime or abuse - Because of [NAME OF PROVIDER], I know more about victims' rights. Increased knowledge of the rights of persons impact by crime or abuse - Because of [NAME OF PROVIDER], I know more about victims' rights for my child/dependent.
Increased understanding of options for reporting to police - The information I got from [NAME OF PROVIDER] has helped me understand my choices for reporting to police. Increased understanding of options for reporting to police - The information I got from [NAME OF PROVIDER] has helped me understand my child’s/dependent’s choices for reporting to police.
Increased knowledge of sources of help in the community - I know more about people and places in my community that can help me with things like food, clothing, housing, utilities, or transportation. Increased knowledge of sources of help in the community - I know more about people and places in my community that can help my child/dependent with things like food, clothing, housing, utilities, or transportation.
Increased knowledge of ways to handle overwhelming emotions - [NAME OF PROVIDER] has helped me learn ways to handle my emotions when they feel overwhelming. No Proxy Measure
Progress toward addressing physical health needs - [NAME OF PROVIDER] helped me with my physical health needs—such as medical exams, treating injuries, or physical therapy—because of what happened to me. Progress toward addressing physical health needs - [NAME OF PROVIDER] helped me with my child's/ dependent's physical health needs—such as medical exams, treating injuries, or physical therapy—because of what happened to them.
Increased confidence in making healthcare decisions - Because of [NAME OF PROVIDER], I feel more confident making decisions about my healthcare. Increased confidence in making healthcare decisions - Because of [NAME OF PROVIDER], I feel more confident making decisions about my child's/dependent's healthcare.

Supportive Services (or Community Advocacy)

Self: Core Outcome Proxy: Core Outcome
Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my safety. Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my child's/dependent's safety.
Increased knowledge of the rights of persons impact by crime or abuse - Because of [NAME OF PROVIDER], I know more about victims' rights. Increased knowledge of the rights of persons impact by crime or abuse - Because of [NAME OF PROVIDER], I know more about victims' rights for my child/dependent.
Increased understanding of civil legal options - Because of [NAME OF PROVIDER] I know more about my legal choices, such as filing a lawsuit or a protective order.  Increased understanding of civil legal options - Because of [NAME OF PROVIDER], I know more about my child’s/dependent’s legal choices, such as filing a lawsuit or a child protective order.
Increased knowledge of sources of help in the community - I know more about people and places in my community that can help me with things like food, clothing, housing, utilities, or transportation. Increased knowledge of sources of help in the community - I know more about people and places in my community that can help my child/dependent with things like food, clothing, housing, utilities, or transportation.
Increased knowledge of ways to handle overwhelming emotions - [NAME OF PROVIDER] has helped me learn ways to handle my emotions when they feel overwhelming. No Proxy Measure
Increased ability to handle everyday challenges - I am better prepared to handle the challenges of everyday life because of [NAME OF PROVIDER]. No Proxy Measure
Improved sense of hope - I feel more hopeful about my future because of [NAME OF PROVIDER]. Improved sense of hope - I feel more hopeful about my child's/dependent's future because of [NAME OF PROVIDER].
Increased identification of social supports - I have people in my life who I can turn to for help or support. Increased identification of social supports - I have people in my life who I can turn to for help or support with my child's/dependent's needs.

Mental Health-Focused Services

Self: Core Outcome Proxy: Core Outcome
Increased knowledge of ways to handle overwhelming emotions - [NAME OF PROVIDER] has helped me learn ways to handle my emotions when they feel overwhelming. No Proxy Measure
Increased ability to handle everyday challenges - I am better prepared to handle the challenges of everyday life because of [NAME OF PROVIDER]. No Proxy Measure
Improved sense of hope - I feel more hopeful about my future because of [NAME OF PROVIDER]. Improved sense of hope - I feel more hopeful about my child's/dependent's future because of [NAME OF PROVIDER].
Increased identification of social supports - I have people in my life who I can turn to for help or support. Increased identification of social supports - I have people in my life who I can turn to for help or support with my child's/dependent's needs.

Crisis Intervention and Referral

Self: Core Outcome Proxy: Core Outcome
Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my safety. Increased knowledge of how to stay safe physically - The information I got from [NAME OF PROVIDER] has helped me plan for my child's/dependent's safety.
Increased knowledge of the rights of persons impact by crime or abuse - Becuase of [NAME OF PROVIDER], I know more about victims' rights. Increased knowledge of the rights of persons impact by crime or abuse - Because of [NAME OF PROVIDER], I know more about victims' rights for my child/dependent.
Increased understanding of criminal justice processes or options - The information I got from [NAME OF PROVIDER] has helped me understand how the criminal justice system handles cases like mine. Increased understanding of criminal justice processes or options - The information I received from [NAME OF PROVIDER] has helped me understand how the criminal justice system handles cases like my child's/dependent's.
Increased understanding of civil legal options - Because of [NAME OF PROVIDER] I know more about my legal choices, such as filing a lawsuit or a protective order.  Increased understanding of civil legal options - I have a better understanding of my child's/dependent's legal choices, such as filing a lawsuit or a child protective order.
Increased knowledge of sources of help in the community - I know more about people and places in my community that can help me with things like food, clothing, housing, utilities, or transportation. Increased knowledge of sources of help in the community - I know more about people and places in my community that can help my child/dependent with things like food, clothing, housing, utilities, or transportation.

The iMPRoVE platform was developed by RTI International, in partnership with the Justice Research and Statistics Association, the Georgia Criminal Justice Coordinating Council, and Performance Vistas. Development was supported by the National Institute of Justice, Office for Victims of Crime, and the Office on Violence Against Women (NIJ Award No. 2019-MU-MU-K026). Continued support of the iMPRoVE Platform is provided by Office for Victims of Crime (OVC Award No. 15POVC-22-GK-04503-NONF).

Subject matter experts in the field of victim services were engaged at every step of the project for input on the content of iMPRoVE. Visit our About Page to learn more.

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